The Good, the Bad and the truth about Managed Services

Managed Services truly gets a bad wrap. Too many providers boast about how ‘their’ services are Tier 1 or….the most grotesque of violations….over promise. In the end, you have not only an unhappy client who placed their trust in you but most importantly a squandered opportunity to have a long term relationship.

When I decided to incorporate Managed Services as a key pillar of Taylor Black, I conceded the above mentioned ‘truths’. Conversely, I also realized a single point that for the most part was not captured nor articulated - that businesses depend on Managed Services as a key cog in the growth and sustainability of the business.

If you think about it, a small business is in the business of….evolving. How to attain a competitive advantage? How to scale? How to maximize every single penny out of existing assets while simultaneously provide an innovative experience to customers? Small businesses are NOT in the business of chasing down multiple vendors who all failed to ‘understand’ the business and the landscape it operates in.

And that is where Taylor Black differs. Provide an innovative and revolutionary way of providing ‘managed services’ that takes the past state, current state and future state of the small business and advise on HOW automated I.T can help achieve the future state - new customer acquisition, a secured environment and composable I.T that enables the business to do what it does best……grow.

Taylor Black is the instrument for small business owners to wield for THEIR benefit. Taylor Black Managed Services is the 1st line and last line of defense - not just from cyber threats but from the critical business issues such as compliance, visibility and stagnation.

Reach out to me…..and I would love to understand where you are and where you want to go.

This is a relationship……my goal is to be your advocate and NOT an overpromised ‘bill’.

The Hunt, Detect and Incident Response Approach to Mounting Malware Threats